Return & Refund Policy

Return Eligibility

We accept returns within 30 days of delivery. To be eligible for a return, items must be:

In their original, unworn condition
Free from damage, scratches, or signs of use
In original packaging where possible

Non-Returnable Items

Items marked as final sale
Customized or personalized jewelry
Items damaged due to misuse or improper care

How to Return

Contact us at service@chicseeker.com with your order number and reason for return
We will provide you with return instructions and the correct return address
Ship the item back using a trackable shipping method
Once we receive and inspect the item, we will process your refund

Please do not send returns to our business address. Contact us first to receive the correct return address.

Refunds

Approved refunds will be processed within 5-10 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We are happy to exchange items for a different size or style, subject to availability. Please contact us to arrange an exchange.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately with photos and we will resolve the issue at no extra cost to you.

Contact Us

📧 Email: service@chicseeker.com
📞 Phone: +1 626-328-4676
📍 Address: 14300 North Pennsylvania Avenue, Oklahoma City, Oklahoma 73134, United States (This is our business address only, not a return address. Please contact us before sending any returns.)