Shipping policy

Order Processing All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.

Shipping Times Standard Shipping: 7-15 business days

Please note that shipping times are estimates and may vary due to customs clearance, public holidays, or carrier delays beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your delivery location. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.

International Shipping We ship to most countries worldwide. International orders may be subject to customs duties, import taxes, and fees upon arrival, which are the sole responsibility of the recipient. Chicseeker is not responsible for any delays caused by customs processing.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Delayed Packages If your package has not arrived within the estimated delivery window, please first check your tracking information. If the package appears lost or has not moved for an extended period, please contact us at service@chicseeker.com and we will investigate the issue promptly.

Incorrect Address Please ensure your shipping address is correct before placing your order. Chicseeker is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at service@chicseeker.com before the order is shipped.

Contact Us Chicseeker service@chicseeker.com 14300 North Pennsylvania Avenue, Oklahoma City, Oklahoma 73134, United States +1 626-328-4676